Because envoyage products are handmade with great care, uniqueness, high quality workmanship and durability are guaranteed. Only premium quality materials are used in the creation of our goods. Genuine leather is a natural product unique in design and structure. Possible irregularities, due to leather's natural attributes, give each accessory distinct characteristics. The appearance of the material can change with use. This guarantee is not applicable to normal wear and tear, natural changes in the material or damage arising from improper care.